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New Priority Support Price ‘Cap’ for Large Practice sites (12+ practitioners)


Large GP, Specialist or Allied Health practices with more than 12 practitioners at a practice site can now save on Priority Support through the introduction of a new pricing ‘cap’.

They now only have to pay for the first 12 practitioners – the rest are included at no extra cost.

The ‘cap’ is conditional on all full-time practitioners at the practice site being included in the first 12 practitioners before any part-time practitioners are counted.

Priority Support offers priority problem resolution by phone and/or remote access, plus the following additional benefits:

  • unlimited number of reinstalls and configurations
  • automatic address book update
  • online software upgrade

Practice sites with more than 12 practitioners that already pay Priority Support for every practitioner can change to the new ‘12-practitioner cap’ when they renew their annual Priority Support.

It is important to us that larger practices are covered for support because of their greater dependence on Argus.  This arrangement provides peace of mind that all Argus users, regardless of the practice size, have access to our HelpDesk to resolve problems whenever needed.

The functionality for the ‘12-practitioner cap’ will shortly be available on our website.  Until then, for further information please contact us on 03 5335 2220 or argus@argusconnect.com.au.