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Multimedia Presentation
Download an Information Pack
Find out all you need to know to get started with Argus at your practice in our Information Pack (PDF format)
Support Options
Argus offers 'Priority Support' or 'Email Support' options for GPs, Specialists and Allied Health. All other organisations receive Priority Support by default as a part of their agreement with ArgusConnect.
Priority Support offers problem resolution by phone and/or remote access, plus the following additional benefits:
- unlimited number of reinstalls and configurations
- automatic address book update
- online software upgrade
Email Support is a low priority support service based on client notification via email. Response / problem rectification is on a first-come-first-serviced basis, with no guarantee of resolution time. This service is free.
Support Options for GPs, Specialists, and Allied Health
| Benefits |
Priority Support |
Email Support (Free for GPs, Specialists and Allied Health) |
| Free software |
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| Unlimited number of reinstalls and configurations |
|
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| Priority problem resolution |
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| Auto address book updates |
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| Online software upgrades |
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Priority Support Charges
The Priority Support charges are summarised in the following table:
| Summary of Priority Support charges |
Cost to Practice |
Cost to Practice located in an Affinity Division area |
| Per full-time practitioner (6 or more sessions per week) |
$121.00 per year | $99.00 per year |
| Per part-time practitioner (5 or less sessions per week) |
$72.60 per year | $59.40 per year |
The Argus Affinity program is ArgusConnect's relationship program for Divisions of General Practice - find out more.
To take up Priority Support with ArgusConnect click here.